Omni-channel Retailing for Suppliers: Turning Order Management Into A Strategic Business Tool

Dorie StahlerBlog, Integration, News, Omni-channel, RVCF

Omnichannel Retail Success

As published in RVCF Link By Carol Weidner, CEO, eZCom Software Omni-channel retailing calls for seamlessly and efficiently meeting the needs of customers at every stage and every touchpoint in the retail process.  As this paradigm becomes increasingly entrenched as the dominant way retailers do business, suppliers must adapt to remain competitive.  Efficiency is the name of the game.  The key is to find ways to dramatically streamline all order management processes while still remaining agile, compliant and keeping costs … Read More

Omni-channel Retailing for Suppliers: Integrating Order Management

Dorie StahlerBlog, Integration, News, Omni-channel, RVCF

API Blog Integrated Order Management

As published in RVCF Link  By Carol Weidner, CEO, eZCom Software. Today’s consumers expect maximum convenience, lower prices, a wide selection, and the ability to receive merchandise quickly.  As retailers strive to seamlessly and efficiently meet the needs of customers at every stage and every touchpoint in the retail process—i.e. adopt an ‘omni-channel’ (or omnichannel) paradigm—their supplier partners must support them, or risk losing business. There are specific steps suppliers can take to set themselves up for omni-channel success.  This … Read More

Omni-channel Retailing for Suppliers:  Successful Drop Ship Fulfillment

Dorie StahlerBlog, Customer Support, Drop Ship, Integration, News, Omni-channel, RVCF

Omnichannel Retailing eZCom Software

As published in RVCF Link By Carol Weidner, CEO, eZCom Software. Giant e-tailers like Amazon and Zappos have forever changed the retailing landscape. Consumers expect and demand maximum convenience, lower prices, a wide array of merchandise to choose from, and the ability to get products quickly. With the increasing pressure and fight for market share, more and more traditional retailers are implementing the ‘omni-channel’ (or omni-channel) model to provide customers the best of all worlds. As these retailers endeavor to … Read More

Omni-channel Retailing for Suppliers: Setting Yourself Up for Success with an API

Dorie StahlerBlog, Integration, News, Omni-channel, RVCF

As published in RVCF Link By Carol Weidner, CEO, eZCom Software The omni-channel ideal is quickly becoming the dominant retail paradigm. As retailers strive to seamlessly and efficiently meet the needs of customers at every stage and every touchpoint in the retail process, their supplier partners must support them in order to remain competitive.  This requires pronounced streamlining in all aspects of order management; increased EDI speed and compliance; highly efficient and transparent inventory management; and ability to flexibly, quickly … Read More

Top 5 Takeaways to Know from RVCF 2014

Dorie StahlerBlog, Drop Ship, News, RVCF

By Carol Weidner, CEO, eZCom Software. Recently, my team and I had the honor of exhibiting and speaking at the Retail Value Chain Federation’s Annual Fall Conference in Scottsdale. RVCF hosts educational forums and conducts research throughout the year, providing retailers and suppliers the opportunity to better understand each other’s needs, review performance, resolve issues and build stronger relationships. RVCF’s important efforts give trading partners opportunities to solve some of the most challenging issues of the day, in a manner … Read More

Fishbowl Integration with Order Management Processes: A Key Component of Strategic Decision-making

Dorie StahlerBlog, Integration, News

By Carol Weidner, CEO, eZCom Software. Facility with inventory management can make or break a business.  Inventory represents your company’s single greatest investment.  According to leading analysts, complex logistics surrounding increasingly globalized, longer supply chains as well as upsurge in costs of all types of raw materials puts upward pressure on inventory; while product lifecycles across most major industries continue to shorten. Errors in inventory management can truly batter a bottom line. Inventory management software solutions, like Fishbowl, facilitate inventory … Read More

Enterprise Application Integration of EDI Data – Automate or Customize?

Dorie StahlerBlog, Customer Support, Integration, News

By Carol Weidner, CEO, eZCom Software. No doubt about it, integrating the solutions that facilitate your supply chain – what analysts call ‘Enterprise Application Integration’ (EAI) – can exponentially streamline your trading processes.  Even the smartest, most automated supply chain management application loses value when it operates in a silo.  Lack of communication between software solutions leads to multiple inefficiencies: replication of data in multiple locations, overinvestment of time and resources in managing processes that could be automated, and increased … Read More

Integrating EDI with Your Accounting System: Your Next Great Idea

Dorie StahlerBlog, Customer Support, Integration, News

By Carol Weidner, CEO, eZCom Software. Recently, Forrester Research named ‘holistic integration’ as one of the top tech trends for 2014. One of their leading analysts advised “Application development and delivery professionals should review their EDI capabilities and upgrade them as needed to provide a holistic and complete integration environment, to capture the costs environment of this more integrated approach.” No doubt about it: integrating EDI with the rest of supply chain and with back office can pay off in … Read More

Drop Ship Fulfillment: The Next Wave of Retailer Compliance

Dorie StahlerBlog, Compliance, Drop Ship, News

By Carol Weidner, CEO, eZCom Software. Today, retail consumers have higher expectations than ever—they demand lower prices, a wide array of merchandise to choose from, and the ability to get the goods fast. With this increasing pressure and fight for market share against giant e-tailers like Amazon and Zappos, multi-channel retailers are scrambling to create efficiencies wherever possible to increase sales and customer satisfaction, particularly in the area of fulfillment. In fact, according to a survey conducted by Retail Systems … Read More

EDI Compliance: What’s In It for Me?

Dorie StahlerBlog, Chargebacks, Compliance, Customer Support, News

By Carol Weidner, CEO, eZCom Software. Most vendors do not love compliance programs. In fact, they usually rate them somewhere between getting stranded in an airport, and active jury duty.  But EDI is here to stay, and compliance rules are a retail reality.  My advice?  Accept the things we cannot change. After all, compliance can offer opportunity.  Vendors can turn enhanced compliance into a competitive edge.  Here’s how: Avoidance of chargebacks is the first and most obvious advantage.  Those hundreds … Read More