EDI is the Foundation of Inventor and Retailer Connections

Dorie StahlerBlog, Compliance, Direct-to-Consumer, Drop Ship, Drop Ship Provider, Drop Ship to Consumer, Inventors, News

Once a new product has brought them together, what do retailers and inventors need for a smooth and profitable relationship? For you, your first experience in the big retail world is usually as part of a retailer “drop ship” (direct-to-consumer) program. Your retailer often evaluates your product’s sales success and your supplier performance to determine market and fulfillment expansion options. One vital tool for order management execution:  the right EDI provider. High volume drop shipping capabilities. Direct-to-consumer shipping powers online … Read More

What is a Retailer Vendor Guide?

Dorie StahlerBlog, Chargebacks, Compliance, News

Each retailer has their own Vendor Guide which completely lists their trading partner rules. Essentially, if you, the vendor, want to sell your goods to the retailer, you must follow their guidelines for everything. A buyer is interested in your product? Welcome to their playground and their rules. #1:  Get your vendor # or supplier #. This assigned number from your retailer sets your relationship in motion. Once you have a vendor #, you’ve officially changed from a unique company … Read More

Take Charge of Chargebacks Through Streamlined EDI

Dorie StahlerBlog, Chargebacks, Compliance, Customer Support, News

Take Charge of Chargebacks eZCom Software Lingo

Avoiding retailer chargebacks is imperative for maintaining profit margins and a good relationship with your retailer. While it may seem that the retailer is punitive, establishing a connection with your retailer based on compliance and making their processes efficient and accurate can nurture the business relationship. One simple way to avoid chargebacks is to use an EDI service provider that incorporates multiple error-checking features.  Not only is the EDI process streamlined, but you’ll stay in compliance with the retailer’s EDI … Read More

Integrated EDI: When Built Right, a Powerful Compliance Tool

Dorie StahlerBlog, Compliance, Integration

Integration EDI Compliance

More and more, suppliers want to understand how integration of EDI with inventory, accounting, shipping, back office, ERP, and/or warehouse management can improve their internal performance and increase their value to the trading partner. As you consider integrated EDI options, especially for order management, make sure your provider’s EDI integration doesn’t compromise trading partner compliance while connecting data-sharing aspects of your business. Automated compliance checks. Each retailer’s specific trading rules should be programmed into the EDI application to ensure compliance … Read More

Why Do Retailers Create and Enforce their Vendor Guide?

Dorie StahlerBlog, Chargebacks, Compliance, News

Efficiency! Their goal is improve and track the flow of merchandise as it comes from you or your warehouse to their ultimate destination:  store, distribution center, customer.  As such, the retailer’s  rules can cover a gamut of activities, supplies and vendors including (but not limited to) ticketing, labeling, packing, packaging, freight/shipping carrier, routing, EDI documents and frequency, back orders, packing lists, box type and size, carton packing, prepacks, drop ships, invoicing, returns, and, last but not least, chargebacks. Chargebacks Chargebacks … Read More

What is a Retailer Chargeback?

Dorie StahlerBlog, Chargebacks, Compliance

For any company that supplies to large retailers, “chargebacks” can be more than a troublesome and familiar problem. Retailers use chargebacks or “offset charges” (a kinder moniker for the same consequence) as a way to motivate suppliers to comply with their supply chain requirements. Simply put, one simple vendor error can add up to biiiiiiig financial penalties.  The retailer’s Vendor Guide lists the financial penalty for each rule broken. These chargeback fees can range from $100 for the smallest infraction … Read More

RFID Tagging: Retailing’s Win Win

Dorie StahlerBlog, Compliance, Omni-channel, RVCF

As published in RVCF Link By Carol Weidner, CEO, eZCom Software Many have predicted RFID (Radio Frequency Identification) tagging, or automatic identification and tracking through electromagnetic fields, as key to the future of retailing.  With major retailers’ completion of highly successful pilot programs, that future has arrived.  Although any new technology has its challenges, RFID promises significant advantages in an omni-channel landscape—and benefits for both retailers and suppliers. Where We Are, and What’s Next RFID made retail headlines in 2003 when … Read More

Drop Ship Fulfillment: The Next Wave of Retailer Compliance

Dorie StahlerBlog, Compliance, Drop Ship, News

By Carol Weidner, CEO, eZCom Software. Today, retail consumers have higher expectations than ever—they demand lower prices, a wide array of merchandise to choose from, and the ability to get the goods fast. With this increasing pressure and fight for market share against giant e-tailers like Amazon and Zappos, multi-channel retailers are scrambling to create efficiencies wherever possible to increase sales and customer satisfaction, particularly in the area of fulfillment. In fact, according to a survey conducted by Retail Systems … Read More

Does Your EDI Application Work Hard for You

Dorie StahlerAbout eZCom, Compliance, Customer Support, Education, News, Video

Or are you working overtime to complete your EDI? Surveys point to repetition of tedious, manual data entry as the number one pain point in vendors’ order management process.  Not only does it take valuable time and resources away from revenue-producing areas like development and production; it increases the chances of human error and chargebacks.  So how can you comply with retailers’ EDI requirements and not drain your assets?  The answer is simple: automated EDI. In order to create the … Read More

EDI Compliance: What’s In It for Me?

Dorie StahlerBlog, Chargebacks, Compliance, Customer Support, News

By Carol Weidner, CEO, eZCom Software. Most vendors do not love compliance programs. In fact, they usually rate them somewhere between getting stranded in an airport, and active jury duty.  But EDI is here to stay, and compliance rules are a retail reality.  My advice?  Accept the things we cannot change. After all, compliance can offer opportunity.  Vendors can turn enhanced compliance into a competitive edge.  Here’s how: Avoidance of chargebacks is the first and most obvious advantage.  Those hundreds … Read More