Take Charge of Chargebacks Through Streamlined EDI

Dorie StahlerBlog, Chargebacks, Compliance, Customer Support, News

Take Charge of Chargebacks eZCom Software Lingo

Avoiding retailer chargebacks is imperative for maintaining profit margins and a good relationship with your retailer. While it may seem that the retailer is punitive, establishing a connection with your retailer based on compliance and making their processes efficient and accurate can nurture the business relationship. One simple way to avoid chargebacks is to use an EDI service provider that incorporates multiple error-checking features.  Not only is the EDI process streamlined, but you’ll stay in compliance with the retailer’s EDI … Read More

eZCom Software Named SIIA Business Technology CODiE Award Finalist for Best Supply Chain Management Solution

Dorie StahlerAwards, Customer Support, Drop Ship, Integration, News, Press Release

LingoTM earns prestigious industry recognition For Immediate Release: eZCom PR Contact:  Llyn Wood, 201-731-1831, lwood@eZComsoftware.com SIIA Communications Contact: Allison Bostrom, 202.789.4466, abostrom@siia.net WASHINGTON (April 6, 2016) eZCom Software, a provider of supply chain software solutions, today announced that Lingo was named a finalist for the 2016 SIIA CODiE Awards in the Best Supply Chain Management Solution category. Finalists represent the information industry’s best products, technologies, and services in the software, content and business technology. The SIIA CODiE Awards are the … Read More

eZCom Software—Makers of the EDI Software, Lingo™—Wins Two Stevie® Awards for Second Consecutive Year in 2015 Stevie Awards for Women in Business

Dorie StahlerAwards, Customer Support, News, Press Release

eZCom Stevies Award Women in Busines 2015

Women Around the World Recognized at Recent Event in New York City ENGLEWOOD, NEW JERSEY – November 14, 2015 – For the second year in a row, eZCom Software—makers of the streamlined, cloud-based EDI solution Lingo™ –has been honored with two awards at the 12th annual Stevie Awards for Women in Business. The prestigious panel of business luminaries recognized eZCom’s achievements in two categories: Best New Product or Service of the Year—Business Services (for Lingo’s suite of EDI functionalities designed … Read More

Regent Products: Dollar Store Product Wholesaler Returns to eZCom for EDI

Dorie StahlerAbout eZCom, Customer Support, News, Success Stories

Regent Products Corporation, a leading manufacturer of dollar store items and other goods, was a happy eZCom customer until they switched EDI providers to accommodate a new trading partner requirement. Regent struggled with their new EDI system’s slow processing and lackluster customer service until they learned that Lingo could not only provide the EDI services their retailer needed, but could do it faster and more efficiently. See why Regent Products is beyond thrilled with their decision to switch back to … Read More

eZCom honored with two Stevie Awards at the 2015 American Business Awards

Dorie StahlerAwards, Customer Support, News, Press Release

Win Marks Three Consecutive Years of Honors for Customer Service-focused EDI Provider ENGLEWOOD, NEW JERSEY– August 1, 2015 – eZCom Software, provider of the cloud-based EDI (Electronic Data Interchange) software Lingo™, was presented with two Stevie® Awards in the categories of “Information Technology Team of the Year” and “Customer Service Team of the Year” at the 13th Annual American Business Awards in Chicago.  This is eZCom’s third consecutive ABA win for customer service, and the company’s first award for IT. … Read More

Absolute EDI Solutions: Consulting Firm Came Out on Top When Their Reputation Was on the Line

Dorie StahlerAbout eZCom, Customer Support, Integration, News, Success Stories

Absolute EDI

Absolute EDI Solutions serves as a third-party provider for their manufacturer clients, leading all aspects of the order management process including comprehensive EDI services. When their EDI partners weren’t delivering in terms of functionality or customer service, Absolute EDI’s reputation was on the line. See why they became loyal Lingo users and now are migrating all of their clients to eZCom and taking advantage of Warehouse Management System (WMS) integration to save even more time.

eZCom Director of Implementation Jeff Sovelove Wins 2015 ‘Pros to Know’ Award

adminAbout eZCom, Awards, Customer Support, News, Press Release

Jeff Sovelove eZCom Software Pros to Know

  [ENGLEWOOD, NEW JERSEY] – February 25, 2015 – eZCom Software, makers of the cloud-based and streamlined EDI (Electronic Data Interchange) solution Lingo™, is pleased to announce that Supply & Demand Chain—a leading business publication for supply chain professionals—has named eZCom Director of Implementation, Jeff Sovelove, as a 2015 Provider ‘Pro to Know.’ Each year, Supply & Demand Chain Executive recognizes Provider Pros who have helped their supply chain clients, or the Supply Chain community at large, prepare to meet the … Read More

Omni-channel Retailing for Suppliers:  Successful Drop Ship Fulfillment

Dorie StahlerBlog, Customer Support, Drop Ship, Integration, News, Omni-channel, RVCF

Omnichannel Retailing eZCom Software

As published in RVCF Link By Carol Weidner, CEO, eZCom Software. Giant e-tailers like Amazon and Zappos have forever changed the retailing landscape. Consumers expect and demand maximum convenience, lower prices, a wide array of merchandise to choose from, and the ability to get products quickly. With the increasing pressure and fight for market share, more and more traditional retailers are implementing the ‘omni-channel’ (or omni-channel) model to provide customers the best of all worlds. As these retailers endeavor to … Read More

Staff Spotlight: Tara Misciagna, EDI Implementation Coordinator

adminAbout eZCom, Customer Support, News

At eZCom, our people are our greatest resource. Check out our ‘staff spotlight’ to get more personally acquainted with the devoted professionals that make up our team. Q: What do you enjoy most about your job? I love that we get to address different challenges daily and become an informal extension of the retailer or vendor we are working with. Whether it’s a quick setup or a complex retailer rollout, we develop bonds with our customers and retailers alike, growing … Read More

Staff Spotlight: Adele Rosenblum, Business Development

Dorie StahlerAbout eZCom, Customer Support, News

Adele Rosenblum eZCom Software Lingo

  At eZCom, our people are our greatest resource. Check out our ‘staff spotlight’ to get more personally acquainted with the devoted professionals that make up our team. Q: What do you enjoy most about your job? I love speaking to all the clients and learning about what they do. Whether it’s an inventor new to EDI or a well-known shoe manufacturer ready to switch to Lingo, I never know who is going to be on the other end of … Read More