eZCom honored with two Stevie Awards at the 2015 American Business Awards

Dorie StahlerAwards, Customer Support, News, Press Release

Win Marks Three Consecutive Years of Honors for Customer Service-focused EDI Provider ENGLEWOOD, NEW JERSEY– August 1, 2015 – eZCom Software, provider of the cloud-based EDI (Electronic Data Interchange) software Lingo™, was presented with two Stevie® Awards in the categories of “Information Technology Team of the Year” and “Customer Service Team of the Year” at the 13th Annual American Business Awards in Chicago.  This is eZCom’s third consecutive ABA win for customer service, and the company’s first award for IT. … Read More

Shoes of Prey: Lingo Supports ‘Made-to-Order’ Footwear Company’s Unique SKU Challenges

Dorie StahlerAbout eZCom, Drop Ship, News, Success Stories

Shoes of Prey

What do you get when you combine cutting-edge customization with lightning-fast growth? Shoes of Prey, an Australian shoe manufacturer, is reinventing how women shop for shoes by enabling customers to choose every detail, from the color to the fabric to the heel height. When the company collaborated with a Fortune 500 retailer to expand their U.S. presence, they needed an EDI provider who could understand the retailer’s expectations and handle the countless customization options—what amounts to 37,000 individual SKUs. See … Read More

Staff Spotlight: John Bozza, Business Development

Dorie StahlerAbout eZCom, News

John Bozza eZCom Software

  John Bozza, eZCom Business Developer, brings a sense of humor to a learning process customers often view as intimidating and stress-inducing.  His extensive background in 3PL, logistics, supply chain, and technology helps him market, demo and implement Lingo EDI software with clarity and professionalism.  He truly appreciates the EDI functionality and requirements that manufacturers need as they grow.    Q: What do you enjoy most about your job? I’m a naturally curious person. Business Development is the perfect way … Read More

Shuga Bebe: Entrepreneur Embraces Growth and Drop Ship with Lingo EDI Software

Dorie StahlerAbout eZCom, Drop Ship, Integration, News, Success Stories

Suga Bebe

When Kim Williams designed her own ergonomic and stylish nursing pillow after the birth of her fourth child, she didn’t expect her invention to turn into a successful business. Shuga Bebe grew 1500% in its first year, and with that popularity came the need for EDI.  As a small business owner, Williams knew she wanted a user-friendly solution with tons of support, so she could focus on other things like sales and product development. Based on a retailer’s recommendation, she … Read More

Absolute EDI Solutions: Consulting Firm Came Out on Top When Their Reputation Was on the Line

Dorie StahlerAbout eZCom, Customer Support, Integration, News, Success Stories

Absolute EDI

Absolute EDI Solutions serves as a third-party provider for their manufacturer clients, leading all aspects of the order management process including comprehensive EDI services. When their EDI partners weren’t delivering in terms of functionality or customer service, Absolute EDI’s reputation was on the line. See why they became loyal Lingo users and now are migrating all of their clients to eZCom and taking advantage of Warehouse Management System (WMS) integration to save even more time.

The Pop-Up Shop Payoff: Priming EDI Software for Retailing’s Hot Trend

Dorie StahlerBlog, Integration, News, RVCF

Pop Up Shop

As published in RVCF Link By Carol Weidner, CEO, eZCom Software Today’s retailing is a wild west of invention, and re-invention.  Enter the pop-up shop – an old friend with a serious update. Specialty Retail Report estimates the blossoming sector of retail as an $8 billion per year industry—and that figure doesn’t encompass all the pop-up activity.  This increasingly popular trend marries the best of old and new technologies, adds newness and dimension to the shopping experience, can serve as … Read More

EDI on the Edge:  MTO Collaborations may be the ‘Next Big Thing’

Dorie StahlerBlog, Drop Ship, Integration, News, RVCF

MTO Made to Order

As published in RVCF Link By Carol Weidner, CEO, eZCom Software People like it how they like it.  And although this truth rings especially true with consumers, bespoke and customized items have traditionally remained the domain of the privileged few. The recent increase in both technological possibilities and consumer expectations, however, has led to the mainstreaming of ‘mass customization’—the making-to-order of everything from shoes and bicycles, to DVDs and dolls. Mass customization differs from high street hand-tailoring, or made-to-order fine … Read More

Staff Spotlight: Ted Cancila, Director of Client Services

Dorie StahlerAbout eZCom, News

Ted Cancila eZCom Software

On a daily basis, Ted oversees all of eZCom’s customer support activities, as well as new EDI setups between eZCom’s customers and their retail partners. He also coordinates the creation of all educational and training materials, for both eZCom’s customers and for the internal team. Ted thrives on the fast pace integral to his job, enjoys new challenges, and loves finding solutions for clients.  Together with the dedicated team he manages, Ted treats eZCom’s customers’ issues as his own.   .Q: What … Read More

Omni-channel Retailing for Suppliers: Turning Order Management Into A Strategic Business Tool

Dorie StahlerBlog, Integration, News, Omni-channel, RVCF

Omnichannel Retail Success

As published in RVCF Link By Carol Weidner, CEO, eZCom Software Omni-channel retailing calls for seamlessly and efficiently meeting the needs of customers at every stage and every touchpoint in the retail process.  As this paradigm becomes increasingly entrenched as the dominant way retailers do business, suppliers must adapt to remain competitive.  Efficiency is the name of the game.  The key is to find ways to dramatically streamline all order management processes while still remaining agile, compliant and keeping costs … Read More

EDI Provider eZCom Software Supports Local Teens Through Two Ten Footwear Foundation’s Footwear Cares® Program

Dorie StahlerAbout eZCom, News, Press Release

Toni's Kitchen Footwear Cares eZCom Software Volunteers

Makers of the EDI Solution Lingo Volunteer at Toni’s Kitchen to Help Provide Food and Services for Teens In Need (ENGLEWOOD, NJ – May 3, 2015) Sometimes, all it takes is a few small steps to get people back on their feet.  On April 14 and 28, as part of the Two Ten Footwear Foundation’s month-long Footwear Cares community outreach initiative, volunteers from eZCom Software (maker of the EDI application, Lingo) volunteered to prepare over 200 meals at Toni’s Kitchen … Read More