The eZCom experience makes compliance easy for your suppliers—which makes doing business easier and more profitable for you.
Here’s what eZCom brings to our partnerships with retailers:
Lingo™‘s double validation checks and balances ensure your suppliers’ compliance with your trading rules. These are embedded in Lingo, and Lingo catches any potential errors and prevents suppliers from sending documents until corrected—drastically reducing potential delays and losses due to shipment and documentation mistakes. Lingo’s Accelerated Document System™ (ADS) further reduces suppliers’ chances for error (by dramatically decreasing their manual entry of data).
Our entire customer service team has in-depth knowledge of EDI, so all of our representatives can guide suppliers through any challenges they may encounter. eZCom has received multiple customer service commendations from clients and industry alike, including consecutive ‘Stevie Awards’ for Excellence in Customer Service (and for Technological Innovation) at the prestigious American Business Awards. Our gold standard of customer service not only supports suppliers’ compliance and timeliness, it takes your staff out of the equation and conserves your internal resources.
Drop Ship Expertise
Lingo helps you compete with etailers, expand your inventory with minimal risk, and supports omni-channel fulfillment initiatives with award-winning and customized drop ship programs. Lingo provides seamless, high volume, and cost efficient direct-to-consumer fulfillment functionalities, including: exceptional speed and compliance, automated custom branded packing slips, integrated shipping, special drop ship pricing to ensure profitability, real-time expert customer support, and an award-winning model that has been upheld as a best practice example in the industry.
Easy, Fast Setup and Migration
eZCom can bring suppliers on board quickly and seamlessly, whether they are new to EDI or migrating from another provider. We have a proven track record of providing speedy migrations with no interruption of business.
Customer Service Beyond Expectations
The eZCom Experience is like lending you (and your suppliers) our best employee, whenever you need them. We pride ourselves on serving as an extension of our customers’ internal organizations, and treat their issues as our own. As our many loyal and successful customers attest, we provide not just customer service, but successful collaboration.
To find out more about how eZCom and Lingo can help make your supply chain more efficient, please contact us at 201.731.1800, or by using our contact form.