eZCom® Software’s EDI Solution Lingo™ Receives SDCE ‘Top 100’ Award

Dorie StahlerAbout eZCom, Awards, Customer Support, Drop Ship, News, Press Release

Supply and Demand Chain Executive Recognizes eZCom’s ‘Drop Ship’ Solution Among Top 100 Projects of 2013

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[ENGLEWOOD, NEW JERSEY]  – June 6, 2014 –  eZCom Software, developers of the EDI (Electronic Data Interchange) solution, Lingo, received designation as a Top 100 Company in Supply & Demand Chain Executive’s ‘100 Great Supply Chain Projects of 2014.’ Inclusion in SDCE’s Top 100 list recognizes companies that initiated successful and innovative transformation projects that 1) delivered exceptional bottom line value to small, medium and large enterprises across the range of supply chain functions, and 2) improved the value of the global supply chain.

eZCom received the Top 100 award for its development of a customized EDI solution for a Fortune 500 department store retailer client.  The customized EDI solution, developed within the Lingo EDI application, enabled the department store client and that client’s manufacturer partners to dramatically streamline and simplify direct-to-consumer (drop ship) fulfillment.

“We enter into a collaborative partnership with all of our clients, and customize both our service and our solutions to their needs,” explained eZCom Software’s CEO, Carol Weidner. “In this particular case, we helped our brick and mortar retail client attain stated goals, including: 1) ability to compete with e-tailers, 2) chance to expand product offerings into new categories, without assuming financial risk, 3) reduction of inventory, warehousing, packing and shipping costs, and 4) streamlining of fulfillment. This partnership led to needed innovation in an increasingly high volume area of trade.  We can now offer this seamless drop ship solution to the rest of our customer base as well as to the global supply chain.”

“In addition, eZCom’s highly-skilled support team provided (and continues to provide) unlimited and individualized assistance to the retailer and each of its vendors to ensure turnkey, hassle-free adoption of the drop ship solution,” added Ted Cancila, eZCom’s Director of Customer Support.  “eZCom’s professional, thorough, and highly dedicated customer service department has received American Business ‘Stevie’ awards for several consecutive years.  The retailer client’s credo of unsurpassed customer service serves as a defining platform of its brand; in mandating the new drop ship solution, it was a high priority for the retailer to extend this value to their relationship with vendor partners.  Choosing eZCom as the third-party provider to develop and implement the solution facilitated this goal.”

To determine this year’s Top 100 list, Supply & Demand Chain Executive collected information on supply chain transformation projects through an online submission process. The submissions were evaluated by the magazine’s editorial staff primarily based on: ambitiousness/scope of the project; creative application of technologies/solutions/services used; extent of the business results/impact; and clarity of submission.

“The 2014 Supply & Demand Chain Executive 100 are supply chain solution and service providers that are helping their customers and clients achieve supply chain excellence,” said Barry Hochfelder, Editor of Supply & Demand Chain Executive. “They have produced measurable gains in ROI through cost-cutting and increased efficiency, whether in warehouse, transportation, procurement sourcing or any other category in the end-to-end supply chain. The projects featured can serve as a roadmap for supply chain executives looking for new opportunities to drive improvement in their own operations.”

The complete listing of the 2014 Supply & Demand Chain Executive 100 award winners is available at www.SDCExec.com. Extended coverage of the SDCE100 will appear in the June 2014 issue of Supply & Demand Chain Executive magazine and online thereafter.

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