Footwear company looked to Integrating EDI with ERP system to manage paperwork, sales volume, and growth strategy

  • INDUSTRY

  • Footwear

  • PROBLEM

  • ERP Integration

“The business has grown hugely in both the retail and internet/drop ship. eZCom has really helped us handle this huge surge in volume without changing how we handle our order process procedurally or operationally.”

The Company: Spring Footwear

For over 20 years, Spring Footwear has dedicated itself to providing high quality, high comfort footwear of fine European design at a value price. The company’s brands Spring Step, L’Artiste, Azura, Flexus, Fly Flot, Patrizia and Spring Step Professional offer impressive product depth with 300 SKUs in 8 sizes offered at Nordstrom, DSW, Zappos, Amazon, Online Shoe, and Shoe Buy to name just a few.

The Challenge

Spring Footwear relies on OMS (Office Management Systems) as their ERP solution, but realized that their original EDI provider did not offer an acceptable integration solution. According to Tom Dubail, Spring Footwear’s Vice President of Operations, this limitation significantly slowed down their order management process and overall operational efficiencies; it was even holding back the company’s expansion plans. “We couldn’t keep going without this tool,” he explained. “I realized I had to find an EDI partner with an OMS interface.”

The Solution

After researching, Tom started using Lingo and has been very pleased with the results. “It has made a huge difference to have Lingo’s ability to interface with OMS,” he explained. “The business has grown hugely in both the retail and internet/drop ship. eZCom has really helped us handle this huge surge in volume without changing how we handle our order process procedurally or operationally.”

Tom has been happily surprised by eZCom’s comprehensive service and flexibility as a 3rd party EDI provider. “I reach out to eZCom with any challenges,” said Tom. “They’re always there to get us online quickly and according to production schedule. Things I don’t have time to deal with, the eZCom team takes off my plate. They really lessen my load and make our trading process so much more manageable.”

The Recommendation

“The eZCom team now functions as our primary third party provider. I love their team. They are very responsive and deliver great results,” Tom explained. “In terms of all the services we get with eZCom, there really is no reason to go searching elsewhere.”

Learn more about Lingo EDI user Spring Footwear

Request more information
Contact eZCom Software
877-765-3564, Option 1


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