Manufacture-On-Demand shoe company needs flexible EDI software for unique in-store and online Drop Ship fulfillment model
- Shoes of Prey
- Flexible Drop Ship, Management of 37,000 SKUs. Rapid EDI Implementation and Startup
“It was reassuring to receive a recommendation from our retail partner to work with eZCom and use their EDI product, Lingo.”
The Company: Shoes of Prey
Founded in 2009, international retailer Shoes of Prey is reinventing how women shop for shoes. On the cutting edge of the “manufacturing-on-demand” trend, customers choose the shape, color, fabric, sizing, and height of their shoes online. Shoes of Prey rapidly manufacturers-to-order each unique design and ships direct to customer worldwide with a 365 day refund or remake guarantee.
As Shoes of Prey expanded from Australia to a large US retailer “store within a store”, they required an EDI direct-to-consumer solution that could easily handle large volumes of data –37,000 SKUs, allowed for a quick startup , and offered an outstanding customer support partnership to educate the company and grow their retailer relationship. “EDI was new territory for us. We didn’t know what to expect or what setup would be,” stated Brendan Hall, Shoes of Prey’s Director of Business Development.
Their retailer trading partner referred Shoes of Prey to eZCom, a cloud-based EDI service provider that offers the apparel and footwear markets features such as drop ship with multi-level compliance checking, batch processing of EDI documents and shipping labels, outstanding customer support and a quick setup and startup. “It was reassuring to receive a recommendation from our retail partner to work with eZCom and use their EDI product, Lingo,” said Hall. “The eZCom team went above and beyond to help us meet our launch needs.”
In Hall’s professional experience, positive company culture really helped make Shoes of Prey successful. He sees eZCom as a fellow traveler in this regard. “The education side was especially impressive and thorough,” said Hall. “eZCom’s customer support team provided us with individualized hands-on tutorials that took us through the entire EDI process. We went into the process with very little knowledge of EDI, and came out understanding how to make EDI work.”
Learn more about Lingo EDI user Shoes of Prey.