Clever Cookie: Lingo’s Intuitive Features and 5-Star Customer Service Hit the Sweet Spot

Dorie StahlerAbout eZCom, Customer Support, News, Success Stories

Clever Cookie Cse Study eZCom Software Lingo

Specialty food company Clever Cookie has been creating sweet treats for more than 20 years. What started as a direct-to-consumer business model eventually expanded to include major retailers like Kroger, Costco and Walmart, creating a whole new set of EDI requirements. The company worked with several EDI providers before finally choosing eZCom. From the ease of use to the stellar customer support, Clever Cookie appreciates Lingo’s reliability and feature set that grows with their EDI needs. See how eZCom has … Read More

Drop Ship Fulfillment: The Next Wave of Retailer Compliance

Dorie StahlerBlog, Compliance, Drop Ship, News

By Carol Weidner, CEO, eZCom Software. Today, retail consumers have higher expectations than ever—they demand lower prices, a wide array of merchandise to choose from, and the ability to get the goods fast. With this increasing pressure and fight for market share against giant e-tailers like Amazon and Zappos, multi-channel retailers are scrambling to create efficiencies wherever possible to increase sales and customer satisfaction, particularly in the area of fulfillment. In fact, according to a survey conducted by Retail Systems … Read More