Why Do Retailers Create and Enforce their Vendor Guide?

Dorie StahlerBlog, Chargebacks, Compliance, News

Efficiency! Their goal is improve and track the flow of merchandise as it comes from you or your warehouse to their ultimate destination:  store, distribution center, customer.  As such, the retailer’s  rules can cover a gamut of activities, supplies and vendors including (but not limited to) ticketing, labeling, packing, packaging, freight/shipping carrier, routing, EDI documents and frequency, back orders, packing lists, box type and size, carton packing, prepacks, drop ships, invoicing, returns, and, last but not least, chargebacks. Chargebacks Chargebacks … Read More

B&R Plastics:  Housewares Company Conquers Growing Pains through EDI Software Switch

Dorie StahlerAbout eZCom, Chargebacks, Compliance, Integration, News, Success Stories

B&R Plastics Case Study eZCom Software Lingo

When B&R Plastics landed their first big client, a nationwide retail superstore, they were thrilled. What they didn’t anticipate were unacceptable complications from their EDI provider, such as meeting the retailer’s compliance mandates and large, complex direct-to-store shipping orders. After adding extra staff just to process labels and ASNs and meet delivery requirements, the final straw came when a large order was lost. With possible retailer fines and compliance chargebacks, B&R knew an EDI software change was needed. See how … Read More