Omni-channel Retailing for Suppliers: Integrating Order Management

Dorie StahlerBlog, Integration, News, Omni-channel, RVCF

API Blog Integrated Order Management

As published in RVCF Link  By Carol Weidner, CEO, eZCom Software. Today’s consumers expect maximum convenience, lower prices, a wide selection, and the ability to receive merchandise quickly.  As retailers strive to seamlessly and efficiently meet the needs of customers at every stage and every touchpoint in the retail process—i.e. adopt an ‘omni-channel’ (or omnichannel) paradigm—their supplier partners must support them, or risk losing business. There are specific steps suppliers can take to set themselves up for omni-channel success.  This … Read More

EDI Compliance: What’s In It for Me?

Dorie StahlerBlog, Chargebacks, Compliance, Customer Support, News

By Carol Weidner, CEO, eZCom Software. Most vendors do not love compliance programs. In fact, they usually rate them somewhere between getting stranded in an airport, and active jury duty.  But EDI is here to stay, and compliance rules are a retail reality.  My advice?  Accept the things we cannot change. After all, compliance can offer opportunity.  Vendors can turn enhanced compliance into a competitive edge.  Here’s how: Avoidance of chargebacks is the first and most obvious advantage.  Those hundreds … Read More