Take Charge of Chargebacks Through Streamlined EDI

Dorie StahlerBlog, Chargebacks, Compliance, Customer Support, News

Take Charge of Chargebacks eZCom Software Lingo

Avoiding retailer chargebacks is imperative for maintaining profit margins and a good relationship with your retailer. While it may seem that the retailer is punitive, establishing a connection with your retailer based on compliance and making their processes efficient and accurate can nurture the business relationship. One simple way to avoid chargebacks is to use an EDI service provider that incorporates multiple error-checking features.  Not only is the EDI process streamlined, but you’ll stay in compliance with the retailer’s EDI … Read More

Staff Spotlight: George Kelly, Integration Specialist

Dorie StahlerAbout eZCom, Integration, News

George Kelly’s love of math and performing arts experience set him up as the perfect integration specialist. His combined left brain and right brain strengths create an organized and fluid process ensuring that each eZCom software integration is completed to the customer’s specification. His attention to detail and professed love of flow charts ensure that integration customers and development partners dramatically streamline their business processes as they continue to expand their Lingo usage. Q: What do you enjoy most about … Read More

Staff Spotlight: Stas Nazarenko, Support Specialist

Dorie StahlerAbout eZCom, News

Stas Nazarenko’s calm demeanor and technical background help diffuse a supplier’s stress while resolving their EDI problems. His background in IT, appreciation for a manufacturer’s business needs and sense of humor keep the calls both light and productive, making Stas an oft-requested and much appreciated member of the eZCom support team. Q: What do you enjoy most about your job? I really enjoy working with all the people who work at eZCom. Specifically, the EDI support group is full of … Read More

RFID Tagging: Retailing’s Win Win

Dorie StahlerBlog, Compliance, Omni-channel, RVCF

As published in RVCF Link By Carol Weidner, CEO, eZCom Software Many have predicted RFID (Radio Frequency Identification) tagging, or automatic identification and tracking through electromagnetic fields, as key to the future of retailing.  With major retailers’ completion of highly successful pilot programs, that future has arrived.  Although any new technology has its challenges, RFID promises significant advantages in an omni-channel landscape—and benefits for both retailers and suppliers. Where We Are, and What’s Next RFID made retail headlines in 2003 when … Read More

Regent Products: Dollar Store Product Wholesaler Returns to eZCom for EDI

Dorie StahlerAbout eZCom, Customer Support, News, Success Stories

Regent Products Corporation, a leading manufacturer of dollar store items and other goods, was a happy eZCom customer until they switched EDI providers to accommodate a new trading partner requirement. Regent struggled with their new EDI system’s slow processing and lackluster customer service until they learned that Lingo could not only provide the EDI services their retailer needed, but could do it faster and more efficiently. See why Regent Products is beyond thrilled with their decision to switch back to … Read More

Shoes of Prey: Lingo Supports ‘Made-to-Order’ Footwear Company’s Unique SKU Challenges

Dorie StahlerAbout eZCom, Drop Ship, News, Success Stories

Shoes of Prey

What do you get when you combine cutting-edge customization with lightning-fast growth? Shoes of Prey, an Australian shoe manufacturer, is reinventing how women shop for shoes by enabling customers to choose every detail, from the color to the fabric to the heel height. When the company collaborated with a Fortune 500 retailer to expand their U.S. presence, they needed an EDI provider who could understand the retailer’s expectations and handle the countless customization options—what amounts to 37,000 individual SKUs. See … Read More

Shuga Bebe: Entrepreneur Embraces Growth and Drop Ship with Lingo EDI Software

Dorie StahlerAbout eZCom, Drop Ship, Integration, News, Success Stories

Suga Bebe

When Kim Williams designed her own ergonomic and stylish nursing pillow after the birth of her fourth child, she didn’t expect her invention to turn into a successful business. Shuga Bebe grew 1500% in its first year, and with that popularity came the need for EDI.  As a small business owner, Williams knew she wanted a user-friendly solution with tons of support, so she could focus on other things like sales and product development. Based on a retailer’s recommendation, she … Read More

Educational Webinar for Manufacturers and Inventors New to Retail

Dorie StahlerDrop Ship, Education, News, Video

You’ve perfected your product and now you’re ready to sell it to major retailers and e-tailers. Are you prepared to discuss your product when you meet with buyers, either on the tradeshow floor or during a meeting? eZCom Software recently offered a complimentary webinar to manufacturers and inventors offering helpful advice for product market preparation. The ‘5 Tips to Get Your Product Ready for Buyers’ webinar covered common questions retail buyers ask most when considering a new product for their … Read More

Omni-channel Retailing for Suppliers: Integrating Order Management

Dorie StahlerBlog, Integration, News, Omni-channel, RVCF

API Blog Integrated Order Management

As published in RVCF Link  By Carol Weidner, CEO, eZCom Software. Today’s consumers expect maximum convenience, lower prices, a wide selection, and the ability to receive merchandise quickly.  As retailers strive to seamlessly and efficiently meet the needs of customers at every stage and every touchpoint in the retail process—i.e. adopt an ‘omni-channel’ (or omnichannel) paradigm—their supplier partners must support them, or risk losing business. There are specific steps suppliers can take to set themselves up for omni-channel success.  This … Read More

Staff Spotlight: Jeff Sovelove, Director of Implementation

Dorie StahlerAbout eZCom, Customer Support, News

Jeff Sovelove eZCom Software Lingo

  At eZCom, our people are our greatest resource.  Check out our ‘staff spotlight’ to get more personally acquainted with the devoted professionals that make up our team. Q: What do you enjoy most about your job? Jeff:  I really love my colleagues.  Everyone here is such an expert and so on top of their game, I’ve never encountered anything like it—and I had 21 years of professional IT experience before I joined eZCom.  This is hands-down the smartest, most … Read More