Chasing Omni-channel: Retailers can Make the Dream a Reality

Dorie StahlerBlog, News, Omni-channel

Specific tactics can facilitate retailers’ exchange of linear distribution models for a “buy anything, anywhere, anytime” distribution web. These include: Enable stores to borrow best practices from the Distribution Center’s playbook, and vice versa. If omni-channel fulfillment allows customers to order anything with quick turnaround from any channel, what can be borrowed? Stores with poorly organized stock and inventory will benefit from warehouse tools that streamline accurate in-store picking and shipping. Options include item-level RFID tagging, radio frequency scanners, voice-directed fulfillment, and … Read More

Retailer Technology Caters to Customer Shopping Trends

Dorie StahlerBlog, Drop Ship, News

Technology has brought new shopping choices and possibilities while raising consumer expectations concerning convenience and retailer options. More and more, consumers skip around multiple channels to complete their purchases. New shopping tendencies include click and collect (buy online and pick up in store) and endless aisle (purchase in store and ship to home from another store, drop ship location or distribution center). This trend of combined channel shopping raises the bar significantly for retailers and their distribution and supplier partners. For retailers, … Read More

RFID Tagging: Retailing’s Win Win

Dorie StahlerBlog, Compliance, Omni-channel, RVCF

As published in RVCF Link By Carol Weidner, CEO, eZCom Software Many have predicted RFID (Radio Frequency Identification) tagging, or automatic identification and tracking through electromagnetic fields, as key to the future of retailing.  With major retailers’ completion of highly successful pilot programs, that future has arrived.  Although any new technology has its challenges, RFID promises significant advantages in an omni-channel landscape—and benefits for both retailers and suppliers. Where We Are, and What’s Next RFID made retail headlines in 2003 when … Read More

Top 5 Takeaways to Know from RVCF 2014

Dorie StahlerBlog, Drop Ship, News, RVCF

By Carol Weidner, CEO, eZCom Software. Recently, my team and I had the honor of exhibiting and speaking at the Retail Value Chain Federation’s Annual Fall Conference in Scottsdale. RVCF hosts educational forums and conducts research throughout the year, providing retailers and suppliers the opportunity to better understand each other’s needs, review performance, resolve issues and build stronger relationships. RVCF’s important efforts give trading partners opportunities to solve some of the most challenging issues of the day, in a manner … Read More