EDI on the Edge:  MTO Collaborations may be the ‘Next Big Thing’

Dorie StahlerBlog, Drop Ship, Integration, News, RVCF

MTO Made to Order

As published in RVCF Link By Carol Weidner, CEO, eZCom Software People like it how they like it.  And although this truth rings especially true with consumers, bespoke and customized items have traditionally remained the domain of the privileged few. The recent increase in both technological possibilities and consumer expectations, however, has led to the mainstreaming of ‘mass customization’—the making-to-order of everything from shoes and bicycles, to DVDs and dolls. Mass customization differs from high street hand-tailoring, or made-to-order fine … Read More

Omni-channel Retailing for Suppliers: Turning Order Management Into A Strategic Business Tool

Dorie StahlerBlog, Integration, News, Omni-channel, RVCF

Omnichannel Retail Success

As published in RVCF Link By Carol Weidner, CEO, eZCom Software Omni-channel retailing calls for seamlessly and efficiently meeting the needs of customers at every stage and every touchpoint in the retail process.  As this paradigm becomes increasingly entrenched as the dominant way retailers do business, suppliers must adapt to remain competitive.  Efficiency is the name of the game.  The key is to find ways to dramatically streamline all order management processes while still remaining agile, compliant and keeping costs … Read More

Omni-channel Retailing for Suppliers: Integrating Order Management

Dorie StahlerBlog, Integration, News, Omni-channel, RVCF

API Blog Integrated Order Management

As published in RVCF Link  By Carol Weidner, CEO, eZCom Software. Today’s consumers expect maximum convenience, lower prices, a wide selection, and the ability to receive merchandise quickly.  As retailers strive to seamlessly and efficiently meet the needs of customers at every stage and every touchpoint in the retail process—i.e. adopt an ‘omni-channel’ (or omnichannel) paradigm—their supplier partners must support them, or risk losing business. There are specific steps suppliers can take to set themselves up for omni-channel success.  This … Read More

Omni-channel Retailing for Suppliers:  Successful Drop Ship Fulfillment

Dorie StahlerBlog, Customer Support, Drop Ship, Integration, News, Omni-channel, RVCF

Omnichannel Retailing eZCom Software

As published in RVCF Link By Carol Weidner, CEO, eZCom Software. Giant e-tailers like Amazon and Zappos have forever changed the retailing landscape. Consumers expect and demand maximum convenience, lower prices, a wide array of merchandise to choose from, and the ability to get products quickly. With the increasing pressure and fight for market share, more and more traditional retailers are implementing the ‘omni-channel’ (or omni-channel) model to provide customers the best of all worlds. As these retailers endeavor to … Read More

Omni-channel Retailing for Suppliers: Setting Yourself Up for Success with an API

Dorie StahlerBlog, Integration, News, Omni-channel, RVCF

As published in RVCF Link By Carol Weidner, CEO, eZCom Software The omni-channel ideal is quickly becoming the dominant retail paradigm. As retailers strive to seamlessly and efficiently meet the needs of customers at every stage and every touchpoint in the retail process, their supplier partners must support them in order to remain competitive.  This requires pronounced streamlining in all aspects of order management; increased EDI speed and compliance; highly efficient and transparent inventory management; and ability to flexibly, quickly … Read More

Top 5 Takeaways to Know from RVCF 2014

Dorie StahlerBlog, Drop Ship, News, RVCF

By Carol Weidner, CEO, eZCom Software. Recently, my team and I had the honor of exhibiting and speaking at the Retail Value Chain Federation’s Annual Fall Conference in Scottsdale. RVCF hosts educational forums and conducts research throughout the year, providing retailers and suppliers the opportunity to better understand each other’s needs, review performance, resolve issues and build stronger relationships. RVCF’s important efforts give trading partners opportunities to solve some of the most challenging issues of the day, in a manner … Read More

Drop Ship Driving You Nuts?

Dorie StahlerDrop Ship, News, RVCF

Never fear.  Nordstrom EDI Technical Lead Debbie Nyquist and eZCom CTO Bernie Byrne will explain how to turn challenge into opportunity at this year’s RVCF (Retail Value Chain Federation) national conference in Scottsdale, Arizona (Nov 2-5). Their presentation on drop ship best practices, ‘EDI Enabled Pathways to Streamline and Simplify Direct-to-Consumer (Drop Ship) Fulfillment,’ will take place on Tuesday November 4, 2014 from 1:30 – 2:20. Retailers and their manufacturer partners have cited the explosion of ‘drop ship,’ or direct-to-consumer … Read More