Regent Products: Dollar Store Product Wholesaler Returns to eZCom for EDI

Dorie StahlerAbout eZCom, Customer Support, News, Success Stories

Regent Products Corporation, a leading manufacturer of dollar store items and other goods, was a happy eZCom customer until they switched EDI providers to accommodate a new trading partner requirement. Regent struggled with their new EDI system’s slow processing and lackluster customer service until they learned that Lingo could not only provide the EDI services their retailer needed, but could do it faster and more efficiently. See why Regent Products is beyond thrilled with their decision to switch back to … Read More

Staff Spotlight: John Bozza, Business Development

Dorie StahlerAbout eZCom, News

John Bozza eZCom Software

  John Bozza, eZCom Business Developer, brings a sense of humor to a learning process customers often view as intimidating and stress-inducing.  His extensive background in 3PL, logistics, supply chain, and technology helps him market, demo and implement Lingo EDI software with clarity and professionalism.  He truly appreciates the EDI functionality and requirements that manufacturers need as they grow.    Q: What do you enjoy most about your job? I’m a naturally curious person. Business Development is the perfect way … Read More

Staff Spotlight:  Terry Reynolds, HR/Accounting Executive Assistant

Dorie StahlerAbout eZCom, News

Terry Reynolds eZCom Software Lingo

At eZCom, our people are our greatest resource. Check out our ‘staff spotlight’ to get more personally acquainted with the devoted professionals that make up our team. Q: What do you enjoy most about your job? I love helping our employees as the in-house Human Resources (HR) contact and our customers with accounting issues. It is fulfilling to help eZCom employees with their concerns regarding payroll and healthcare. As an example, right now I’m helping clear up any confusion or … Read More

Staff Spotlight: Tara Misciagna, EDI Implementation Coordinator

adminAbout eZCom, Customer Support, News

At eZCom, our people are our greatest resource. Check out our ‘staff spotlight’ to get more personally acquainted with the devoted professionals that make up our team. Q: What do you enjoy most about your job? I love that we get to address different challenges daily and become an informal extension of the retailer or vendor we are working with. Whether it’s a quick setup or a complex retailer rollout, we develop bonds with our customers and retailers alike, growing … Read More

Staff Spotlight: Adele Rosenblum, Business Development

Dorie StahlerAbout eZCom, Customer Support, News

Adele Rosenblum eZCom Software Lingo

  At eZCom, our people are our greatest resource. Check out our ‘staff spotlight’ to get more personally acquainted with the devoted professionals that make up our team. Q: What do you enjoy most about your job? I love speaking to all the clients and learning about what they do. Whether it’s an inventor new to EDI or a well-known shoe manufacturer ready to switch to Lingo, I never know who is going to be on the other end of … Read More

Spring Footwear: Lingo’s ERP Integration Capabilities Were Just the Right Fit

Dorie StahlerAbout eZCom, Drop Ship, Integration, News, Success Stories

Spring Footware Case Study eZCom Software Lingo

With 300 SKUs in 8 sizes and a wealth of large trading partners, including Nordstrom, Zappos and Amazon, Spring Footwear was no stranger to EDI. But their provider couldn’t integrate with OMS, their back office system. This created huge inefficiencies and even held back their expansion plans. Spring Footwear decided to sign on with eZCom and switch to Lingo—with great results. Lingo’s ability to interface with OMS has helped the company grow and handle a surge in volume, both in … Read More

Infinity Classics Hosiery: Finding the Right EDI Provider Meant Serious Legwork

Dorie StahlerAbout eZCom, Customer Support, Integration, News, Success Stories

Infinity Classics Case Study eZCom Software Lingo

Infinity Classics, U.S. distributor of the global luxury legwear brand Levante, was unhappy with their EDI provider. With complicated features, extensive manual data entry and poor customer support, Infinity Classics decided to call it quits after receiving complaints from their trading partners. Unfortunately, things went from bad to worse when their next provider, a well-known EDI solution, proved to be “a complete disaster.” That’s when they found eZCom. See how eZCom’s Lingo has saved them time, money and headaches through … Read More