Take Charge of Chargebacks Through Streamlined EDI

Dorie StahlerBlog, Chargebacks, Compliance, Customer Support, News

Take Charge of Chargebacks eZCom Software Lingo

Avoiding retailer chargebacks is imperative for maintaining profit margins and a good relationship with your retailer. While it may seem that the retailer is punitive, establishing a connection with your retailer based on compliance and making their processes efficient and accurate can nurture the business relationship. One simple way to avoid chargebacks is to use an EDI service provider that incorporates multiple error-checking features.  Not only is the EDI process streamlined, but you’ll stay in compliance with the retailer’s EDI … Read More

Integrated EDI: When Built Right, a Powerful Compliance Tool

Dorie StahlerBlog, Compliance, Integration

Integration EDI Compliance

More and more, suppliers want to understand how integration of EDI with inventory, accounting, shipping, back office, ERP, and/or warehouse management can improve their internal performance and increase their value to the trading partner. As you consider integrated EDI options, especially for order management, make sure your provider’s EDI integration doesn’t compromise trading partner compliance while connecting data-sharing aspects of your business. Automated compliance checks. Each retailer’s specific trading rules should be programmed into the EDI application to ensure compliance … Read More

eZCom Software Offers Valuable Educational Webinar: Top Tips for Drop Ship Success

Dorie StahlerDrop Ship, Education, Video

More and more retailers are implementing drop ship options—a process where vendors ship products directly to customers—to help them compete on a more level plane with e-tailers, provide customers with a more seamless shopping experience, and offer a wider array of products without adding inventory costs and risks. Although drop ship entails unique challenges and new compliance guidelines for suppliers, it also offers extraordinary opportunities for growth. Our recent webinar, ‘Top Tips for Drop Ship Success,’ offered suppliers information to … Read More

Educational Webinar for Manufacturers and Inventors New to Retail

Dorie StahlerDrop Ship, Education, News, Video

You’ve perfected your product and now you’re ready to sell it to major retailers and e-tailers. Are you prepared to discuss your product when you meet with buyers, either on the tradeshow floor or during a meeting? eZCom Software recently offered a complimentary webinar to manufacturers and inventors offering helpful advice for product market preparation. The ‘5 Tips to Get Your Product Ready for Buyers’ webinar covered common questions retail buyers ask most when considering a new product for their … Read More

Staff Spotlight: Jeff Sovelove, Director of Implementation

Dorie StahlerAbout eZCom, Customer Support, News

Jeff Sovelove eZCom Software Lingo

  At eZCom, our people are our greatest resource.  Check out our ‘staff spotlight’ to get more personally acquainted with the devoted professionals that make up our team. Q: What do you enjoy most about your job? Jeff:  I really love my colleagues.  Everyone here is such an expert and so on top of their game, I’ve never encountered anything like it—and I had 21 years of professional IT experience before I joined eZCom.  This is hands-down the smartest, most … Read More