What is a Retailer Vendor Guide?

Dorie StahlerBlog, Chargebacks, Compliance, News

Each retailer has their own Vendor Guide which completely lists their trading partner rules. Essentially, if you, the vendor, want to sell your goods to the retailer, you must follow their guidelines for everything. A buyer is interested in your product? Welcome to their playground and their rules. #1:  Get your vendor # or supplier #. This assigned number from your retailer sets your relationship in motion. Once you have a vendor #, you’ve officially changed from a unique company … Read More

Why Do Retailers Create and Enforce their Vendor Guide?

Dorie StahlerBlog, Chargebacks, Compliance, News

Efficiency! Their goal is improve and track the flow of merchandise as it comes from you or your warehouse to their ultimate destination:  store, distribution center, customer.  As such, the retailer’s  rules can cover a gamut of activities, supplies and vendors including (but not limited to) ticketing, labeling, packing, packaging, freight/shipping carrier, routing, EDI documents and frequency, back orders, packing lists, box type and size, carton packing, prepacks, drop ships, invoicing, returns, and, last but not least, chargebacks. Chargebacks Chargebacks … Read More

Educational Webinar for Manufacturers and Inventors New to Retail

Dorie StahlerDrop Ship, Education, News, Video

You’ve perfected your product and now you’re ready to sell it to major retailers and e-tailers. Are you prepared to discuss your product when you meet with buyers, either on the tradeshow floor or during a meeting? eZCom Software recently offered a complimentary webinar to manufacturers and inventors offering helpful advice for product market preparation. The ‘5 Tips to Get Your Product Ready for Buyers’ webinar covered common questions retail buyers ask most when considering a new product for their … Read More

Staff Spotlight: Dallas Richards, Lead Support Specialist

Dorie StahlerAbout eZCom, Customer Support, News

Dallas Richards eZCom Software Lingo

At eZCom, our people are our greatest resource. Check out our ‘staff spotlight’ to get more personally acquainted with the devoted professionals that make up our team. Q: What do you enjoy most about your job? Dallas: I really enjoy the group of people I get to work with. The customers are great because there is always a new challenge when you pick up the phone – what can I do to assist each person with their unique needs? When … Read More

Supply Chain Software Solution Provider Undergoes Timely Transformation

Dorie StahlerAbout eZCom, News, Press Release

Carol Wedner

  ENGLEWOOD, NJ – Over the past 18 months, eZCom Software—makers of cloud-based B2B supply chain software, including the EDI solution Lingo—has undergone a significant transformation in leadership, capabilities, and performance; the company describes this array of changes as the ‘New Face of eZCom.’   These positive new developments have resulted in industry accolades, garnered immensely positive feedback from eZCom’s current customer base, and led to significant expansion of that customer base.  More than ever before, these changes position eZCom as … Read More