In today’s multichannel world, your business probably sells to more than just retail partners. You’re on Shopify. Maybe WooCommerce. You’re on Amazon. Target Plus. Walmart Marketplace. And if you’re doing EDI, you’re also working with major retailers like Nordstrom or Macy’s.
But as the number of sales channels grows, so does the complexity of managing them. Different systems mean different data formats, different workflows—and lots of room for error.
That’s where Lingo from eZCom Software comes in.
What Happens When Your Systems Aren’t Talking to Each Other?
You’re constantly updating inventory manually. Orders get missed or duplicated. You oversell a product on one platform because another channel didn’t update fast enough. You spend hours toggling between spreadsheets, APIs, and integrations that don’t quite sync the way they should.
Without a unified hub, your team wastes time reconciling data—and that time adds up to missed opportunities, poor customer experience, and operational headaches.
Why Do You Need a Centralized System Like Lingo?
Lingo isn’t just for EDI. Yes, we’re experts at retailer compliance. But Lingo is also built to unify your entire sales and fulfillment ecosystem, including:
- eCommerce platforms like Shopify, WooCommerce, BigCommerce
- Marketplaces like Amazon, Walmart, Target Plus
- Shipping providers like FedEx, UPS, and USPS
- Inventory and order management systems
- ERP systems
By using Lingo, you can send all your order and inventory data into one source of truth—and then push it wherever it needs to go.
How Does Lingo Help Manage Inventory Across Channels?
Lingo allows you to automate inventory syncing across all platforms. So when one unit sells on Amazon, that change is reflected in your Shopify store and sent to your EDI retailers in real-time (or near-real time depending on setup).
This eliminates overselling and keeps your numbers accurate—no matter where or how fast you sell.
What if I Already Use Shopify to Manage My Inventory?
Great! We can work with that. In fact, many of our customers use Shopify as a mini ERP. With our Shopify integration, Lingo can:
- Pull order data from Shopify
- Sync inventory levels across all channels
- Route fulfillment through 3PLs, warehouses, or in-house teams
- Push shipping updates back into Shopify, EDI, and marketplaces
Whether you treat Shopify as your system of record or just one of many sales channels, Lingo can help keep everything flowing.
Can Lingo Help With Shipping and Fulfillment?
Absolutely. Lingo integrates with major carriers like FedEx, UPS, and USPS, allowing you to:
- Auto-generate shipping labels
- Track shipments in real-time
- Send tracking information back to the appropriate platform (including EDI documents like the 856 ASN or a 940 for warehouse fulfillment)
- Comply with retailer-specific shipping requirements
We also support carton labels, and branded packing slips so your fulfillment process stays compliant and customer-friendly.
What About Custom Workflows or Unique Channels?
No two businesses are the same—and we get that. Our team works with you to set up workflows that make sense for your business. Have a unique 3PL? No problem. Need to split orders by sales channel or region? We can handle that too.
We can even support custom APIs or build connections to platforms that don’t have native integrations.
Why Choose eZCom and Lingo?
Here’s what sets us apart:
- 20+ years of EDI and integration experience
- U.S.-based, fast human support—no bots or frustrating queues
- In-house development that builds and maintains your integrations
- A single platform that brings together your retailers, marketplaces, eCommerce, shipping, and inventory systems
When your channels are in sync, your business runs smoother. That’s the power of Lingo.
FAQs
Can Lingo connect to both EDI and non-EDI platforms?
Yes. Lingo supports EDI trading partners and connects to non-EDI platforms like Shopify, Amazon, and FedEx—making it a true multichannel solution.
Will I need a developer to set up Lingo?
Nope. Our team will handle the heavy lifting. We provide onboarding and support so you can focus on your business.
Can Lingo help with order routing and dropshipping?
Yes. Lingo can route orders to warehouses, 3PLs, dropship partners, or your own facilities—whatever your workflow requires.
Is Lingo customizable for unique workflows?
Absolutely. We work with each client to tailor integrations, custom mapping, and logic based on your business needs.
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