Lingo is our software for EDI and order processing.

A cloud-based platform that delivers best-in-class processing of EDI transactions and online orders.

Lingo

We combine a robust, intuitive platform with in-house, responsive Customer Support experts. This full-service offering transforms EDI and order processing from a time-consuming requirement into a seamless part of your supply chain and a genuine competitive advantage.

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Features and Benefits

  • Global Compatibility

    Built and maintained to comply with X12 and EDIFACT, the internationally recognized EDI file standards.

  • Retailer Mapping

    An in-house mapping team makes regular updates to maintain compliance and prevent errors that lead to chargebacks.

  • All Channels

    Users can process orders from any sales channel—EDI, online marketplaces, an eCommerce store—the same way each time.

  • User Access Rights

    Special permissions can be made available to important vendors, including 3PL providers, providing the information they need while keeping other data confidential.

  • Document Tags

    Tags ensure that all users, warehouse staff, a 3PL provider can easily see the status of an order as it moves through the system, and the remaining steps are clear to all parties.

  • Reporting

    Custom reports include total numbers of a single SKU across multiple orders, details on invoices or shipments within a specific time period, items shipped to a specific store or distribution center, quantities that have been shipped or quantities that need to be shipped for one or multiple orders.

  • Item Carton Maintenance

    Information such as UPCs, Item Weights, Pack Size, Price, and Size Runs, can be established in Settings. Custom Carton and NRF Codes can also be created.

  • Batch Processing

    In just a few clicks, users can move hundreds of EDI documents at once.

  • Validation Checks

    To prevent chargebacks that occur when a document is sent with missing or incomplete information, built-in checks are created through our mapping protocols while custom validation checks can be created in Settings.

  • Communication Protocols

    Compliant with all EDI document exchange protocols—VAN, API, FTP, SFTP, and more.

  • Inventory

    Inventory reporting options include the EDI 846 to send in-stock updates to trading partners, EDI FTP Uploads through a third-party portal such as Dsco, CommerceHub, or Radial, and updates through an integrated system such as an ERP, accounting software, or WMS.

  • Training & Support

    An in-house, US-based Customer Support team and quality user training ensure maximum ROI from the platform.

Shipping with Lingo

Generate Drop Ship Labels

Connect to Shipping Providers

Create Bills of Lading

Once requirements are established in Settings, the information required for labels is auto-generated when the shipment is packed.

Users can process multiple orders in batch, automate the creation of retailer-branded packing slips and labels required for compliance, and work through a single platform—Lingo—instead of shipping provider portals.

Generate Bill of Lading documents directly from ASNs—in just a few clicks. For data-intensive VICS Bill of Lading documents, the platform combines ASN information with user defaults that are established during the setup process.

Shipping with Lingo

Generate Drop Ship Labels

Once requirements are established in Settings, the information required for labels is auto-generated when the shipment is packed.

Connect to Shipping Providers

Users can process multiple orders in batch, automate the creation of retailer-branded packing slips and labels required for compliance, and work through a single platform—Lingo—instead of shipping provider portals.

Create Bills of Lading

Generate Bill of Lading documents directly from ASNs—in just a few clicks. For data-intensive VICS Bill of Lading documents, the platform combines ASN information with user defaults that are established during the setup process.

Printing Labels with Lingo

Combined, Paired, and Crack-and-Peel Labels

Labels Printed from PDFs

Labels Printed by eZCom

Choose one of our label options to reduce the possibility of errors. Print the GS1-128 and the shipping information on the same label, print the GS1-128 and the shipping label consecutively, or print a label and the correct packing slip at the same time.

Automatically generate a PDF from the ASN information, download, and send it directly to the warehouse or 3PL provider.

Have us print shipping labels on our thermal printers—we ship them overnight through UPS or FedEx.

Printing Labels with Lingo

Combined, Paired, and Crack-and-Peel Labels

Choose one of our label options to reduce the possibility of errors. Print the GS1-128 and the shipping information on the same label, print the GS1-128 and the shipping label consecutively, or print a label and the correct packing slip at the same time.

Labels Printed from PDFs

Automatically generate a PDF from the ASN information, download, and send it directly to the warehouse or 3PL provider.

Labels Printed by eZCom

Have us print shipping labels on our thermal printers—we ship them overnight through UPS or FedEx.

Integrate and Automate with Lingo

  • ERP

    Our in-house development team can provide both custom and pre-built ERP integrations that maximize efficiency.

  • Inventory

    Timely, accurate inventory reports can be sent automatically to meet the compliance standards of retail trading partners and help build better business relationships.

  • 3PL/WMS

    Our in-house team will create a solution to integrate with a WMS used by an internal warehouse or a 3PL to increase supply chain efficiency.

  • Accounting

    When integrated with accounting software like QuickBooks, payment reconciliation is faster and data is constantly updated.

  • Automation

    Users can establish automation protocols in Settings to exchange EDI documents with trading partners, increase compliance, and save hours of time.

  • Ecommerce & Online Marketplaces

    Connections to eCommerce stores and online marketplaces eliminate error-prone manual entry and speed order processing of purchases made through these channels.

Lingo, our cloud-based platform, makes it easy to process EDI transactions and stay compliant with your retail trading partners. You will increase efficiency and avoid costly chargebacks.

It’s simple to get started

1. You sign up and create a Lingo account.

2. We establish connections with your trading partners.

3. We assist with testing – sometimes our established relationships let you skip it – and help train your team.

4. You begin processing orders.

5. We provide expert customer support if you need it.

Flow Chart of Basic EDI

Connect with us

G2 Awards Fall 2024

Learn more about how we transform a requirement into a competitive advantage.

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