How to request a new Trading Partner:

When a new trading partner asks to begin exchanging EDI documents with your company, submit a formal request to eZCom so we can complete the setup that will ensure you’re compliant. It’s a straightforward process but you will need
 to log into your LINGO account. Once you have done that, simply follow the steps outlined in this video.
Video thumbnail of Lingo tutorial on Requesting a New Trading Partner

This concludes the tutorial. If you have any questions, please contact the support team at (877) 765-3564 (Option #2).